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“Well” you may say, “Your service may be ‘friendly’ and your intention to ‘give satisfaction’ may be genuine but surely there must be other more tangible reasons?” Yes, there certainly are! Let us tell you about them.
Firstly, Montrose advertises in all the right places mainly promoting our own website and keeping it high on the list of search engines including Rightmove and updating daily. In a recent study, 61% of people who rent property through us initially responded to our website, 21% were word of mouth recommendations, 9% was passing trade and the rest being made up of ‘To Let’ boards, directories and people who have used us before.
Secondly, Montrose are able to give attention to business needs six days a week with out of hour contact details for any emergency that may arise. You or your tenant can telephone day or night to report any maintenance issues that need urgent attention.
Thirdly, Montrose recognises that your letting will be more profitable in the long run if tenants are happy. This brings you a steadier cash flow and fewer intermediate expenses. To this end, without in any way reducing our loyalty to you, we aim to show interest in and concern for tenants we find for you. Long lets and renewed agreements mean fewer costly vacancies.
Fourthly, As well as having our in house maintenance team and a list of regular trade people that will provide cover for any eventuality, Montrose staff are personally knowledgeable about smaller maintenance issues. The result is that many problems are put right and the tenant satisfied without the expense of calling anyone in. This makes the letting more profitable for you and gives the tenant quick service. Furthermore, when a contractor is called in, we are sufficiently technically aware to retain control.
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