Property Maintenance

Reasonable maintenance requests are always dealt with as soon as possible.

We know carrying out repairs quickly and efficiently are important to our tenants and Landlords. Our On Line Reporting software not only helps speed up repair times, but is an essential date and time stamped record of notifications to help us continue to maintain our high quality service.


Our target repair times are:

  • Potentially dangerous emergency faults within 24 hours.
  • Urgent repairs - essential to basic living standards or which could cause further damage if ignored - within seven days.
  • All other requests within 30 days.

If your request is for a general improvement – such as the supply or removal of furniture – the landlord will need to agree. But we always try to be fair to both parties when negotiating improvements.

Useful numbers

United Utilities (water company) 0800 056 7693
Manchester Council Tax 0161 234 5002
Stockport Council Tax 0161 217 6014
Gas Emergency Service 0800 111 999
Meter Point Reference Line (to find your gas supplier) 0870 6081 524
Electricity NW (to find your electricity supplier) 0870 751 0093
Manchester Refuse Dept 0161 954 9000
Montrose Properties Maintenance Direct 0161 445 7373
Out Of Hours (Please leave message speaking clearly and you will be called back) 07490 999 247


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